Crescent Warranty

1-Year Limited Warranty

Subject of Warranty:
Crescent Housewares ("Crescent") hereby issues this 1-year limited warranty, applicable exclusively to Crescent Wire Racks, specifically including but not limited to the following model numbers: CC5-482472, CC5-481872, CC5-361872 ("Products"), and solely to the original consumer purchaser ("Purchaser").

Scope of Warranty Coverage:
This warranty is limited to the rectification of defects in materials or workmanship, arising under normal and intended usage conditions, within a period of one (1) year from the date of initial purchase. Crescent’s obligations under this warranty shall be strictly confined to, at its exclusive discretion, either:

  • The repair of the Product utilizing new or refurbished components,
  • The replacement of the Product with a new or refurbished product of comparable value, or
  • The issuance of a refund equivalent to the original purchase price of the Product.

Warranty Exclusions:
This warranty does not extend to or cover:

  • Normal wear and tear, inherent to the aging process of the Product,
  • Damage or defects resulting from misuse, abuse, neglect, unauthorized alterations, or failure to adhere to the instructions provided in the user manual,
  • Any Product that has been modified, altered, or repaired by individuals or entities not expressly authorized by Crescent,
  • Cosmetic impairments, including but not limited to scratches, dents, discoloration, and fading,
  • Damage caused by acts of nature or force majeure events, including but not limited to fires, floods, and earthquakes.

Authorized Retailer Clause:
This warranty is strictly enforceable only for Products procured directly from Crescent Housewares or from Crescent’s authorized resellers operating on e-commerce platforms such as Amazon, Walmart, or Google. Any Product obtained through unauthorized third-party sellers shall be deemed ineligible for coverage under this warranty.

Implied Consent and Waiver of Legal Recourse:
By the act of purchasing and subsequently utilizing the Product, the Purchaser explicitly and irrevocably consents to the terms and conditions set forth herein. The Purchaser acknowledges and agrees that they are legally bound by these terms and further agrees that such use of the Product constitutes an express waiver of any and all rights to initiate litigation, claims, or legal actions against Crescent, its affiliates, officers, directors, agents, or employees, for any and all damages, injuries, or losses, direct or indirect, arising from or in connection with the use of the Product. This waiver encompasses claims grounded in negligence, breach of warranty, or any other applicable legal theory, except where such liability cannot be excluded or limited under applicable law.

Disclaimer of Implied Warranties:
To the fullest extent permissible under applicable law, Crescent expressly disclaims all other warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any implied warranties, which by law cannot be disclaimed, are hereby limited to a period of one (1) year from the original date of purchase.

Limitation of Liability:
Crescent’s aggregate liability under this warranty shall be strictly confined to the amount actually paid by the Purchaser for the Product. Under no circumstances shall Crescent be liable for any incidental, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost data, or loss of use, whether arising from contract, tort (including negligence), or any other legal theory, even if Crescent has been apprised of the possibility of such damages. Crescent expressly disclaims any liability for damages or injuries resulting from the misuse, negligence, or failure to comply with the Product’s operational guidelines.

Non-Transferability of Warranty:
This warranty is extended exclusively to the original Purchaser of the Product and is non-transferable. Any attempted transfer, assignment, or conveyance of this warranty shall render it null and void.

Procedure for Warranty Claims:
To initiate a warranty claim, the Purchaser must contact Crescent Customer Service at info@crescenthousewares.com within the warranty period. The claim must include the Product’s model number, proof of purchase, a comprehensive description of the defect, and any other documentation or evidence deemed necessary by Crescent. Claims that lack the requisite proof of purchase or fail to meet the stipulated criteria may be summarily denied.

E-Commerce Retailer Terms and Dispute Resolution:
Transactions executed through e-commerce retailers such as Amazon, Walmart, or Google shall be subject to the specific terms and conditions of those platforms. Any disputes or controversies arising from such transactions may be resolved through the dispute resolution mechanisms provided by the respective e-commerce platform.

Governing Law and Jurisdiction:
This warranty shall be governed by and construed in accordance with the laws of the state of the Purchaser's residence, without regard to any conflicts of law principles. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from application to this warranty.

Severability Clause:
Should any provision of this warranty be adjudicated invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions, all of which shall remain in full force and effect.

Entire Agreement:
This warranty embodies the entire understanding and agreement between Crescent and the Purchaser with respect to the subject matter hereof and supersedes any and all prior or contemporaneous oral or written representations, understandings, agreements, or communications between the parties.